Security & Compliance in Zelis Payments
Zelis Payments places the highest priority to ensuring the systems and services comply with the stringent security and regulatory standards. Zelis committs to safeguarding sensitive healthcare data and maintaining compliance with variety of industry regulations. Here’s is overview of the security and compliance measures the Zelis Payments upholds:
Data Security
Zelis Payments employs robust set of security protocols to ensure the healthcare data is protect via payment lifecycle. The company leverages industry leading encryption technologies to secure all sensitive data transmit across its platform.
- End to End Encryption: All data including patient and provider information is encrypt using strong encryption protocols. It ensures the sensitive details are not compromis during transmission or storage.
- Secure Cloud Infrastructure: Zelis use secure cloud infrastructure with multi layer security controls to protect data from unauthorized access and cyber threats.
- Data Masking and Tokenization: Zelis utilizes data masking and tokenize techniques to ensure the personally identifiable information and payment data are obfuscate in the process reducing the risk of exposure.
Regulatory Compliance
Zelis Payments ensures compliance with all relevant healthcare regulations to protect patient information. It ensures privacy and provide secure payment processing environment.
- HIPAA Compliance: Zelis Payments is compliant with the Health Insurance Portability and Accountability Act. It means Zelis implement necessary safeguards to ensure the Protect Health Information is handle, store and transmitts securely. Zelis ensures the both patient and provider information is kept confidential and is only accessible by authorize personnel.
- PCI DSS Compliance: Zelis Payments is certifis as compliant with Payment Card Industry Data Security Standard: It ensures all payment transactions are secure. It including those involving credit cards and debit cards. The company follows strict PCI DSS guidelines to sure the protection of card holder data.
- HITECH Act Compliance: Zelis is compliant with the Health Information Technology for Economic and Clinical Health Act. It promotes the support of electronic health records. It strengthens the enforcement of privacy and security protections for health information.
Risk Management and Monitoring
Zelis Payments utilizes comprehensive set of tools and strategies to detect, prevent and mitigate risks associated with payment processing.
- Real Time Monitoring: The platform uses advance real time monitoring tools to detect and address any suspicious activity or anomalies within the payment system. It helps to identify potential security threats and prevent fraud or data breaches.
- Risk-Based Authentication: Zelis employs risk base authentication mechanisms assesses the likelihood of fraud transactions and applies additional security measures. It is necessary to protect against unauthorize access and payments.
- Fraud Detection: Zelis integrates machine learning and artificial intelligence technologies to detect and prevent fraud activity within the payment system. Zelis reduces the risk of fraud and ensures secure payments by analyzing transaction patterns and flagging suspicious behavior
Provider and Payer Data Privacy
Protecting the privacy of providers and payers is Zelis Payments top priority. The company adheres to the highest standards of data privacy and takes every measure to prevent unauthorize access to sensitive payment information.
- Access Control: Zelis implements stringent access control policies to ensure the authorize individuals access specific data. Role base access is use to limit permissions base on the user role within the organization.
- Data Retention Policies: Zelis follows data retention policies. It retaining payment information with legal and operational requirements. If data is no longer need it is securely dispose of or anonymize.
- Confidentiality Agreements: All staff members contractors and third party service providers are require to sign confidentiality agreements to ensure the patient and provider data remains private and secure at all times.
Payment Systems Integrity
Zelis Payments ensures the integrity of its payment systems. It ensures both providers and patients receive accurate and timely payments.
- Audit Trails: Zelis maintains detail audit of all transactions. It provides transparent records of payment processing activities. These audit trails allow organizations to track the payment process and ensure compliance with regulatory.
- Transaction Integrity: Zelis ensures all payment transactions are process accurately and securely. It using both manual checks and automat validation systems to confirm the integrity of each transaction before it is complete.
- Dispute Resolution Mechanisms: Zelis establishes clear dispute resolution processes to address any discrepancies or issues related to payments. It ensures providers and patients resolve issues quickly and effectively.
Continuous Improvement and Auditing
The company commits to continuous improvement and regular audits to ensure Zelis Payments continues to meet and exceed security and compliance standards.
- Third Party Audits: Zelis undergoes regular third party security audits and assessments. It identifies potential vulnerabilities and ensures the platform complies with relevant regulatory standards.
- Employee Training: Zelis employees faregular security and compliance training to stay informed about the latest regulatory changes and best practices in data protection and privacy.
- Compliance Reporting: Zelis provides comprehensive compliance reporting to clients, ensuring the organizations verify the they are in full compliance with all relevant regulations including HIPAA and PCI DSS.
Security Certifications
Zelis Payments holds several certifications it demonstrate its commitment to security and compliance.
- ISO 27001 Certification: The certificate sures the Zelis Payments attach to internationally recognize standards for information security management.
- SOC 2 Type II Compliance: Zelis tolerates regular SOC 2 audits to verify it meets the highest standards for managing and securing customer data.
Read Also: Why Choose Zelis Payments?
Conclusion
Zelis Payments places premium on security and compliance to protect healthcare data. It ensures secure payment processing and maintains regulation. Implementing cutting edge security measures and fostering culture of continuous improvement. Zelis ensures healthcare organizations confidently process payments while safeguarding sensitive information. Its adherence to HIPAA, PCI DSS, HITECH and other regulatory standards, Zelis Payments offers trusted solution and it meets the needs of providers, payers and patients in the healthcare ecosystem.