Testimonial 1: Efficient Claims Processing
Client: Medical Group with 10+ Locations
Zelis Payments completely transform our claims processing workflow. Before using Zelis, we face constant delays and high number of claim denials. It leads to frustration and strain on our cash flow. After implementing Zelis we saw 30% reduction in processing time and a 25% drop in denials. The real time tracking feature is game changer allowing us to quickly identify issues and address them. Our providers are happier and our revenue cycle is smoother.
Dr. John Smith: Chief Financial Officer, Multi Specialty Medical Group
Testimonial 2: Streamlined Payment Options
Client: Regional Hospital System
We use to keep patients scrambling to make payments and unclear about their financial obligations. Since switching to Zelis Payments we are able to offer multiple payment options like credit cards, online payments and even payment plans. It improve the payment process but reduce our late payments by 40%. Patients now receive timely notification and our collection team keep significant decrease in follow up work. It’s made huge difference to our bottom line.
Emily Roberts: Director of Patient Financial Services, Regional Hospital
Testimonial 3: Seamless Payment Notification System
Client: National Health Insurance Provider
Zelis Payments has revolutionized the way we notify our healthcare providers about payment statuses. Our previous system is slow and lacks transparency. It causing frustration for providers and delays in reimbursement. With Zelis’ automated notifications and real-time updates, providers are kept in the loop every step of the way. It improve satisfaction on both ends and sped up our payment cycle by 50%. Our team is now spending less time answering payment inquiries and more time focusing on critical tasks.
– Jason Turner, Head of Payments, National Insurance Provider
Testimonial 4: Enrollment Simplification
Client: Large Network of Independent Physicians
Zelis Payments simplifis our provider enrollment process immensely. We used to struggle with managing enrollment forms and dealing with delay verifications. Since adopting Zelis the process is smoother, faster and more transparent. The system’s automats reminders and real time verification features save our team countless hours and our providers appreciate the ease of the onboarding process. It’s made managing enrollments far more efficient and we’ve seen noticeable improvement in provider satisfaction.
– Dr. Susan Adams, Director of Operations, Independent Physicians Network
Testimonial 5: Payment Reconciliation Made Easy
Client: Independent Healthcare Providers Group
Zelis Payments is essential in improving the accuracy and speed of our payment reconciliation. We use to rely on manual reconciliation it led to errors and delays in identifying discrepancies. Zelis automates system made the process seamless allowing us to quickly match payments to claims and resolve issues. Our administrative burden decreases and we’re seeing fewer payment related inquiries. The time savings incredible, and we’re now able to focus on providing quality care instead of chasing payments.
Mark Jenkins: Practice Manager, Independent Healthcare Providers Group
Testimonial 6: Real Time Claims Tracking and Notifications
Client: Large Multi-State Healthcare Network
Tracking claims was nightmare for our network and there were too many steps too many departments involved and no real time visibility. Since we integrate Zelis Payments everything is changing. We track claims in real time and the system sends us automated notifications about payment status, denied claims and any required follow ups. The transparency improve our cash flow by 20% and we’ve keeep significant reduction in errors. We couldn’t be more satisfied with the results.
Linda Williams: Billing Manager, Multi State Healthcare Network
Testimonial 7: Reducing Denied Claims
Client: Large Medical Practice with 5 Locations
We were struggling with high rate of denied claims. It was affecting our bottom line. Zelis Payments help us identify issues early in the process and provide tools to resolve them before they become major problems. Their automat notifications alert us immediately to denials, enabling us to act quickly and resubmit claims with accurate information. In the first three months of using Zelis our denied claims dropped by 40% and our overall revenue cycle became much more predictable.
Dr. Lisa Graham: Chief Executive Officer, Multi location Medical Practice
Testimonial 8: Patient Payment Transparency
Client: Regional Outpatient Surgery Center
Zelis Payments brought much needed transparency to our billing and payment process. Our patients are now receiving automats notifications and remind them of upcoming payments and any outstanding balances. The proactive approach dramatically reduce the number of miss payments and payment inquiries. Patients appreciate the clarity and we appreciate the reduction in follow up work. It’s win-win for everyone.
– Michael Davis, Chief Financial Officer, Regional Outpatient Surgery Center
Testimonial 9: Overall Benefits of Zelis Payments
Client: National Payer with Hundreds of Providers
Switching to Zelis Payments is the best decision we’ve made for our organization. The entire payment cycle from claim submission to payment reconciliation. It is now more efficient and transparent. We’ve reduce administrative overhead, improved provider satisfaction and sped up the payment process. The real time notifications are incredibly helpful for both providers and our internal team. It ensures everyone is always in the loop. Zelis transform manage payments and we are now more streamlined and efficient.
– Rachel Williams, Director of Payment Solutions, National Payer
Testimonial 10: Improved Cash Flow and Provider Relationships
Client: Multi location Health System
Before we use Zelis Payments our payment cycles were slow and providers were frustrate with delayed payments. With the adoption of Zelis electronic funds transfer and automated payment notifications, we’ve seen dramatic improvement in cash flow and provider satisfaction. Providers now know exactly when to expect payments and the entire process has become much more predictable. It led to better relationships with our providers and significant reduction in administrative work for our finance team.
Karen White: Senior Finance Manager, Multi location Health System